Skip to the main content.
ICX-LOGO-1

 




Sign up now for exclusive CX Insights!

Enhance your customer interactions and drive business success.

CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

User Experience

How does UX design improve customer retention?

6 min read

How does UX design improve customer retention?

Did you know that 89% of consumers switch to competitors after a poor digital experience? Or that a 5% increase in customer retention can boost...

Top tools every UX designer should know in 2025

9 min read

Top tools every UX designer should know in 2025

What tools will define the user experience in the near future? Is your design team equipped with the most advanced solutions to stay ahead in a...

The role of UX in improving customer loyalty

4 min read

The role of UX in improving customer loyalty

Did you know that over 70% of consumers would switch brands after a poor user experience? Or that 86% of buyers are willing to pay more for a better...

When to implement UX Design in your business strategy

10 min read

When to implement UX Design in your business strategy

Did you know that 88% of users won’t return to a website after a bad experience?

Designing Microinteractions

5 min read

Designing Microinteractions: The Key to UX Success

Have you ever wondered what makes certain applications or websites so enjoyable to use?

What is User Experience Design?

8 min read

What is User Experience Design?

Imagine walking into a high-end store with beautifully arranged products, but no one to guide you and no clear way to find what you need....

The Future of User Experience (UX): Inclusive Design

8 min read

The Future of User Experience (UX): Inclusive Design

Are you innovating to ensure your company’s success in the coming years?

The importance of User Experience in Digital Transformation

13 min read

The importance of User Experience in Digital Transformation

Currently, digital transformation is no longer a luxury but a necessity. Companies are heavily investing in digital technologies to optimize...

default alt

6 min read

Digital transformation through UX

Have you ever wondered what the secret of the most successful companies in recent years is? We invite you to discover this secret and put it into...

default alt

4 min read

Top 7 UX changes to consider for your platform

In the current digital world, user experience (UX) design plays a fundamental role in creating successful websites. By focusing on the needs and...

Content added to ICX Folder

LOVE WHAT YOU SEE?

Be the first to know when we add new videos, blog posts and more.

ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
 
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts

What's next?

ARE YOU READY?