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José de León

Importance of an aligned TOM in the Digital Age and OTAs in Hospitality

6 min read

Importance of an aligned TOM in the Digital Age and OTAs in Hospitality

In the hospitality industry, the strategic alignment of a well-thought-out Target Operating Model (TOM) with digital transformation initiatives has become crucial. This alignment is particularly significant in the context of the rise of Online...

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The Critical Alignment of Business and Operating Models

13 min read

The Critical Alignment of Business and Operating Models

In the retail line of business, success hinges not only on innovative products and customer experience but also on the seamless integration of the...

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Understanding Digital Transformation

16 min read

Understanding Digital Transformation

In the ever-evolving landscape of business, there exists a pivotal concept that has emerged as both a necessity and an opportunity for organizations...

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Business and Operational Model in Banking Digital Transformation

14 min read

Business and Operational Model in Banking Digital Transformation

Digital transformation has become imperative for institutions striving to remain competitive and relevant in the banking sector since the dawn of the...

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Importance of TOM for CRM implementation

5 min read

Importance of TOM for CRM implementation

If we look at some general parameters or indicators regarding implementation projects, we realize that:

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Operational Model for Success in 2024

4 min read

Operational Model for Success in 2024

In the dynamic business landscape of 2024, navigating towards the future poses an imperative challenge for organizations seeking sustainable success....

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Change Management in Digital Transformation

14 min read

Change management in Digital Transformation

Understanding that any Digital Transformation initiative in an organization, whatever its line of business, is the result of a "new purpose" to be...

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