Skip to the main content.
ICX-LOGO-1

What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

chevron-right-1

Marketing & Sales

chevron-right-1

Pricing & Revenue

chevron-right-1

Digital Transformation

chevron-right-1

Operational Efficiency 

chevron-right-1

GROWTH INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

eCommerce (4)

default alt

3 min read

4 Benefits of eCommerce wish lists

Wish lists are an almost ubiquitous tool in eCommerce platforms. This is because they provide many functionalities and benefits, both for the...

ABM strategy, the gateway to closing B2B Deals

8 min read

ABM strategy, the gateway to closing B2B Deals

If 86% of marketers say their ABM strategies acquire more customers than traditional methods, improving customer lifetime value by reporting up to a...

What is a marketplace and how does it differ from a b2b eCommerce?

3 min read

What is a marketplace and how does it differ from a b2b eCommerce?

The shift to online shopping has not been a gradual one, companies that had not even thought about having an eCommerce or that still saw the idea as...

default alt

4 min read

Inventory loading challenges in eCommerce

Your blog post content herHaving an online shop is no longer an option for retail businesses. COVID-19 accelerated a process that was already...

default alt

3 min read

When to update the software to the latest available version.

The answer is simple: as soon as possible.

How to create a catalog price rule in Adobe Commerce.

3 min read

How to create a catalog price rule in Adobe Commerce.

Price rules are tools that come incorporated in Adobe Commerce, which will allow store administrators to offer special prices to all their customers.

How to create gift cards in Magento?

1 min read

How to create gift cards in Magento?

From the customer's perspective, selecting appropriate gifts for family or friends can be a challenge, especially with the plethora of choices...

default alt

3 min read

3 Reasons why sales do not grow in an e-Commerce

You decided to open an online store and had your first experiences with this strategy, but do you feel that you have fallen short of the expectation...

default alt

3 min read

How to manage customer contracts?

The contract with B2B customers is the document that stipulates the conditions under which one party will provide a material good or service to the...

default alt

2 min read

Types of Magento integration with my inventory system

Pricing rules help to attract new customers to our site by encouraging them to buy our products.

Content added to ICX Folder

LOVE WHAT YOU SEE?

Be the first to know when we add new videos, blog posts and more.

ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
 
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts

What's next?

ARE YOU READY?