3 min read
Yashin Fonseca | May 29, 2025
Before learning about the improvement of the User Experience (UX) through Omnichannel, it is essential to be clear about the concept of omnichannel, which is defined as a comprehensive communication strategy that focuses on serving the customer....
Indeed, when talking to clients, the technical knowledge acquired or acquired in computer programs, languages, and other areas are essential so that...
Did you know that over 70% of consumers would switch brands after a poor user experience? Or that 86% of buyers are willing to pay more for a better...
Imagine walking into a high-end store with beautifully arranged products, but no one to guide you and no clear way to find what you need....
Did you know that 89% of consumers switch to competitors after a poor digital experience? Or that a 5% increase in customer retention can boost...
Did you know that 86% of consumers are willing to pay more for an excellent customer experience? Yet, only 1% feel that companies actually deliver.
Did you know that a neglected Customer Experience (CX) can drive customers away from your brand, even if you offer an excellent product or service?
Have you considered the importance of the performance of your website?
Currently, we live in a world of constant evolution, and when it comes to this topic, one of the most significant changes in recent times is the...
Did you know that 88% of users won’t return to a website after a bad experience?
