Skip to the main content.
ICX-LOGO-1

 




Sign up now for exclusive CX Insights!

Enhance your customer interactions and drive business success.

Yashin Fonseca

The role of UX in improving customer loyalty

4 min read

The role of UX in improving customer loyalty

Did you know that over 70% of consumers would switch brands after a poor user experience? Or that 86% of buyers are willing to pay more for a better experience? These figures are not just statistics; they are a warning of what’s at stake.

When to implement UX Design in your business strategy

10 min read

When to implement UX Design in your business strategy

Did you know that 88% of users won’t return to a website after a bad experience?

Designing Microinteractions

5 min read

Designing Microinteractions: The Key to UX Success

Have you ever wondered what makes certain applications or websites so enjoyable to use?

What is User Experience Design?

8 min read

What is User Experience Design?

Imagine walking into a high-end store with beautifully arranged products, but no one to guide you and no clear way to find what you need....

The Future of User Experience (UX): Inclusive Design

8 min read

The Future of User Experience (UX): Inclusive Design

Are you innovating to ensure your company’s success in the coming years?

The importance of User Experience in Digital Transformation

13 min read

The importance of User Experience in Digital Transformation

Currently, digital transformation is no longer a luxury but a necessity. Companies are heavily investing in digital technologies to optimize...

default alt

3 min read

Key Sales Challenges to Consider for 2024

Did you know that we are facing a business scenario where collaboration between sales and marketing becomes crucial? Have you wondered, what are the...

default alt

3 min read

How to maximize customer lifetime value in sales and marketing?

What can keep a customer coming back again and again, even when there are seemingly endless options in the marketplace? How can you secure not just a...

default alt

4 min read

The salvation of the world is in a Coke can

Have you ever considered the importance of customer experience and loyalty for the future of your business? It may seem like an exaggeration, but...

default alt

3 min read

The end of private property? The impact of Airbnb and Uber

Currently, we live in a world of constant evolution, and when it comes to this topic, one of the most significant changes in recent times is the...

Content added to ICX Folder

LOVE WHAT YOU SEE?

Be the first to know when we add new videos, blog posts and more.

ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
 
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts

What's next?

ARE YOU READY?