Skip to the main content.
ICX-LOGO-1
WHO WE SERVE

 

WHO WE SERVE

 

WHO WE SERVE

 

WHO WE SERVE

 

By Role

chevron-right-1

By Industry

chevron-right-1

By Target Customer

chevron-right-1

What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

chevron-right-1

Marketing & Sales

chevron-right-1

Pricing & Revenue

chevron-right-1

Digital Transformation

chevron-right-1

Operational Efficiency 

chevron-right-1

Fernando Solano

default alt

4 min read

Everything you need to know about your company's value chain

Picture of Fernando Solano Fernando Solano | May 29, 2025

The internet allows companies to access a worldwide customer base, which means that companies face unprecedented competition. Even niche businesses meet competitors from other parts of the world. CWhile this may bring some obstacles, companies can...

Strategy Business Process Value Chain
default alt

2 min read

Save post

10 common problems of not applying Smarketing in your company

Fernando Solano | May 29, 2025

Have you ever wondered why your inbound marketing efforts are not reflected in your sales? Here is a list of symptoms that occur in organizations...

Marketing Sales
An introduction to Business Model innovation

3 min read

Save post

An introduction to Business Model innovation

Fernando Solano | May 29, 2025

People's ability to innovate never ceases to amaze us as many companies develop excellent and sophisticated products.

Strategy Business Model
Prev 1 2
Content added to ICX Folder

LOVE WHAT YOU SEE?

Be the first to know when we add new videos, blog posts and more.
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
 
SUBSCRIBE HERE
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
Group 1904

What's next?

ARE YOU READY?

START HERE