What is SEO and why is it important?
Have you ever wondered how some websites appear in the top results of Google while others get lost on the subsequent pages? Did you know that 75% of...
By Role
By Industry
By Target Customer
What We Offer
We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions
Customer Experience
We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.
Marketing & Sales
We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.
Pricing & Revenue
We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.
Digital Transformation
We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.
Operational Efficiency
We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.
Customer Experience
Marketing & Sales
Pricing & Revenue
Digital Transformation
Operational Efficiency
Currently, the digital world has captured both people in general and companies. At this time, many people visit websites to purchase products, hire services, and get information, among others.
Companies can not be left behind and have had to digitize to access these people who do everything through the web. It is here where tools like Google Analytics and User Experience design become indispensable for these companies because they allow them to establish the operating parameters of the strategies of each company. After all, it tells them what works and what does not, also permits them to visualize how customers are captured and where not, allows them to know users' experiences when using a website, Etc. Carry out the monetization or what is known as e-commerce and the growth of a website or company.
In this article, we will handle the following topics:
What is Google Analytics?
It is a Google platform that allows you to know the information behind a web page: where people come from, how many are visiting the page, who those people are, and their demographics. If they saw the information from social networks or if they typed the email address from their browser, the conversions that resulted from the visits, etc. Google Analytics points out all the information that the website alone cannot give and that the company needs to know to create strategies that result in revenue.
Some of the main functionalities that can do with Google Analytics are:
The platform provides a tracking code when creating the account and establishing the number of pages the company has. Must be placed on the page so it can be tracked and get all the information required. This code is in JavaScript and must be placed in the web page's code. In addition, Analytics has cookies that the user must accept so that it can collect as much information as possible.
Also read this blog: UX Design vs. UI Design
What is UX?
It is the study or analysis given to users' different perceptions and responses at the time of using a product, in this case, digital. UX is responsible for conducting further studies with people to determine what changes need to be made to these products so that users have experiences that make the product stand out and that they continue to use it. You can read the blog: UX: a lever that drives the entire sales cycle to learn more about this topic.
Google Analytics, for its many functionalities, is a great help for companies so that they can establish parameters to capture clientele or maintain a relationship with the customers they already have. They can know more information about their target user and also what is the best seller. Both for large companies with millions of sales worldwide and for micro-enterprises that sell in a single country or video platforms, blogs, among many others. Everyone can adapt their Google Analytics account for their company or website and thus know the best actions they can take to grow. One of the most significant aspects is that people within the company must know how to analyze the data that Google Analytics gives, as this is the basis for using the tool and is fruitful for the company.
To perform UX analysis and determine the improvements to the digital product, you need to know the buyer persona, which can be summarized as the target customer that the company has for a specific product. With the help of Google Analytics can be determined more efficiently. You can also see what aspects of a website are not working and thus change them, analyze them again, and know what media are more efficient for presenting the product.
Read more: Usability Testing in UX Design
Google Analytics is a tool that has become an indispensable part of marketing, community management, sales, customer experience, and in short, everything that digitalization has brought. Therefore, it is the best decision for people who have a website to choose to use it and also to know how to analyze the data, that is, to create different analytics to understand what works and what does not. What should be changed to improve user experiences, what should be done within a platform to enhance the relationship with the customer, and everything related to UX? They are a couple of tools that complement each other. If used together, they improve work times and ways to capture information and analyze it, resulting in product improvement.
Have you ever wondered how some websites appear in the top results of Google while others get lost on the subsequent pages? Did you know that 75% of...
What can happen if a user enters a website that looks like it was developed in 2000? Chances are that they will quickly leave it and look for...
Currently, many people prefer not to leave the comfort of their homes and do their shopping for clothing, shoes, accessories, food, technology, among...