Customer Experience Insights

What is Liferay Portal and what is it used for?

Written by Josué Granados | Aug 13, 2024

Web portals are transforming the way companies manage their content and interact with their users. These portals are enabling greater efficiency and a more personalized user experience. In this blog, we will explore what Liferay Portal is and how it is serving the needs of businesses.

When asked, "What is Liferay?" the first thing that comes to mind, trying to explain it to a real person, not in a technical way, is that they are windows to the world where it is possible to visualize, query, deploy, and display what meets the needs of each person and company that decides to use it. I would go as far as to say that Liferay can meet any need presented to it. In my personal opinion, anything is possible.

Index:


Pages in Liferay

From here on, I will explain each section or functionality and mention how it can be used effectively. I would like to start with the concept of public and private pages.

Public pages: These are accessible without authentication and are geared toward providing information (visualization). Think of information websites, eCommerce, company policies, or a simple login window where you can access private pages.

To access private pages and enjoy their exclusive content, prior authorization is essential. These pages offer a personalized and restricted experience, ensuring the privacy and security of the information they contain. Only users with the appropriate permissions can access these pages, making them exclusive and selective spaces within the platform. The creation of private pages is an effective way to manage sensitive content and restrict access to certain users, thereby ensuring a controlled and protected digital experience.

>> Creation and configuration of Liferay forms <<

All these functionalities are not mutually exclusive. It is possible to combine and manage your information site, catalog deployment, and enterprise portal on the same server with a single user account.

Layouts determine the structure and distribution of content on the page. Layouts allow you to visually and attractively organize portlets and other elements on the page, providing an intuitive navigation experience for users. You can choose from different layout designs according to your needs and preferences, allowing you to fully customize the appearance of your page. Additionally, layouts are entirely customizable, giving you the freedom to adjust and modify the content distribution dynamically. This ensures that your page perfectly fits your requirements and goals, offering an exceptional and effective user experience. Layouts are key to creating attractive and functional pages in Liferay!

Perhaps the most important concept of Liferay is what a portlet is. Portlets are content or functionality units that can be added, configured, and managed independently of the web. They allow users to customize their experiences by adding or removing portlets as needed, contributing to a more personalized and effective digital experience.

What can be a Portlet? Some examples include:

- A database query,

- A form,

- An image with text,

- Information retrieved through a web service from an external service like exchange rates or weather — giving a simple example,

- It is even possible to integrate with ERP or banking platforms to input and extract information.

Thus, Liferay is composed of Sites, which in turn have pages. These pages are made up of a layout, and a layout contains itself.

Having explained Liferay in my own words, let's move on...

Liferay from a Business Perspective

Liferay Portal is an open-source enterprise portal platform designed to facilitate the creation and management of customized web portals. This powerful tool allows companies to have complete control over their online content, offering a personalized experience to their users. Liferay has become the preferred choice for companies looking to stand out in an increasingly competitive market.

Since its creation, Liferay has been constantly evolving to offer innovative solutions that adapt to the changing needs of the business market. Aiming to enhance the user experience and increase companies' efficiency, Liferay has incorporated new features and updates that have consolidated its position as a leader in the enterprise web portal field. This ability to adapt and continuously improve has allowed Liferay to remain at the forefront of technology and continue to be a preferred option for companies looking to stand out in an increasingly competitive business environment.

Main Features

Here are the main features that Liferay offers to help companies and individuals manage their content effectively and collaborate efficiently:

- Intuitive content management: Liferay Portal makes it easy to create, edit, and publish content quickly and easily, allowing companies to keep their online presence updated and relevant to their users.

- Real-time collaboration: With integrated tools such as forums, blogs, and wikis, Liferay Portal promotes communication and collaboration among employees, fostering a collaborative and efficient work environment.

- Advanced customization: Liferay Portal's customization options allow each user to have a unique experience tailored to their needs and preferences, improving customer satisfaction and loyalty.

- Seamless integrations: Liferay offers the possibility of integrating with other technologies and enterprise systems, ensuring seamless interoperability and unified information management within the company.

Benefits of Using Liferay Portal

Liferay Portal can help you by:

- Improving productivity: Simplifies content management and facilitates collaboration among work teams, resulting in greater efficiency in daily tasks and in achieving set objectives.

- Providing flexibility and scalability: Liferay Portal adapts to each company's needs, allowing its capacity and functionalities to scale as the business grows.

- Optimizing user experience: With advanced personalization options, Liferay CMS offers each user a unique experience tailored to their needs, enhancing customer satisfaction and contributing to increased user loyalty.

- Easy implementation integration: Liferay Portal's ability to integrate with other technologies and enterprise systems ensures unified information management within the company, facilitating collaboration between different areas and optimizing decision-making based on accurate and up-to-date data.

Case Studies

Some prominent companies that have successfully implemented Liferay are from various sectors such as finance, technology, and services. For example, Maschio Gaspardo has centralized its product database, automating the generation of price lists in 10 languages and enhancing security. This has reduced printing and shipping costs, aligning their processes with eco-sustainable policies and facilitating data management and user experience.

Another example is RSPCA, which has increased educational engagement by 38% and achieved a 90% participation rate in certain resources. The new website facilitates online and offline experiences for educators and students, allowing them to measure the success of educational materials and meet important deadlines without sacrificing necessary features.

These examples demonstrate how Liferay Portal is a comprehensive solution for improving efficiency and communication in different organizations, enabling companies to optimize their processes and achieve their goals more effectively. The versatility and customization offered by Liferay are key to adapting to each company's specific needs, resulting in significant outcomes and a positive impact on organizational operations.

Getting Started with Liferay Portal

To get started with Liferay, it is essential to ensure that the necessary technical requirements for a successful installation are met. Once these requirements are verified, the next step is to follow an installation and configuration guide that will allow you to customize your portal according to your company's specific needs. This initial phase is crucial to ensuring that Liferay Portal operates optimally and fully adapts to your organization's goals and requirements. Do not underestimate the importance of this initial process, as it will lay the foundation for a successful and productive experience with Liferay Portal.

Liferay in the Cloud vs. Liferay On-Premise

One of the key decisions companies must make when implementing Liferay Portal is whether to opt for the cloud version or the on-premise version. Both options have their advantages and challenges that must be carefully considered.

Liferay in the Cloud offers the convenience of accessing the portal from anywhere with an internet connection, without the need to manage server infrastructure. This can result in faster and less costly implementation in terms of maintenance. On the other hand, Liferay On-Premise provides greater control over the security and customization of the portal, as the data is kept internally on the company's servers.

Liferay Commerce, an Online Store for Everyone

Liferay eCommerce is a new extension of the Liferay Portal platform, specifically designed to handle companies' e-commerce needs. Imagine having an all-in-one solution that allows you to manage your web content and your online store from one place. That is exactly what Liferay eCommerce offers.

From my experience, one of the biggest advantages of using Liferay eCommerce is its customization capability. You can create a completely tailored shopping experience for your customers and your own business, which not only improves user satisfaction but also increases conversion possibilities. You can customize the product catalog, configure specific pricing rules, and offer personalized recommendations based on user behavior.

B2B E-commerce

Liferay also supports B2B e-commerce functionalities, allowing companies to manage product catalogs, complex purchasing processes, and sales. It also includes the creation and management of quotes, with features such as personalized pricing, bulk orders, inventory management, and order tracking, all within a controlled and user-friendly environment.

Security in Liferay Portal

Security in Liferay Portal is one of the most important features that ensure the protection of confidential information for companies and users. Additionally, Liferay is constantly updated to address new vulnerabilities and security threats, ensuring that sensitive data is protected at all times. With a dedicated team for security and information protection, Liferay Portal is committed to providing an environment that companies can trust to manage their content securely.

>> Essential Cybersecurity for Your Adobe Commerce Store <<

To ensure the security of your Liferay Portal installation, it is important to follow best security practices, such as keeping the software up to date, implementing secure password policies, and conducting regular security audits. With a proactive approach to security, companies can minimize the risk of security breaches and effectively protect their online content. Security in Liferay Portal is a priority, and with the appropriate measures, companies can have peace of mind that their information will be protected at all times.

The Future of Liferay

Liferay is continuously innovating and improving its platform. We will be analyzing the anticipated innovations and enhancements, as well as the trends in web portal development that Liferay is leading.

Its community has become a valuable source of resources and support, offering documentation, user forums, and many ways to obtain help and share knowledge with other users.

Liferay has become a powerful tool for businesses, a market leader for companies that are always looking to enhance their portfolios with its numerous features and benefits.