Detect dynamic bottlenecks via process mining
"I say an hour lost at a bottleneck is an hour out of the entire system." – Eliyahu M. Goldratt
By Role
By Industry
By Target Customer
What We Offer
We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions
Customer Experience
We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.
Marketing & Sales
We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.
Pricing & Revenue
We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.
Digital Transformation
We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.
Operational Efficiency
We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.
Customer Experience
Marketing & Sales
Pricing & Revenue
Digital Transformation
Operational Efficiency
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
 
                  
                
                9 min read
"I say an hour lost at a bottleneck is an hour out of the entire system." – Eliyahu M. Goldratt
 
                  
                
                7 min read
"Process mining is the key to unlocking true operational insights in an era where assumptions can derail even the most ambitious strategies." –...
 
                  
                
                13 min read
Automating business exceptions starts with recognizing that not every outlier in your operations is a rare bird deserving its own fancy cage.
 
                  
                
                14 min read
Organizations need to optimize processes, reduce manual errors, and respond rapidly to market changes through digital transformation initiatives.
 
                  
                
                10 min read
Imagine sitting in a boardroom, charts flashing across the screen, your CFO nodding approvingly at the latest dashboard. Everything looks efficient...
 
                  
                
                10 min read
Imagine sitting in a boardroom, poring over the latest quarterly report, only to spot that nagging line item: IT maintenance costs creeping up again,...
 
                  
                
                6 min read
Digital transformation has shifted from being optional to a strategic necessity.
 
                  
                
                6 min read
“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday's logic.” – Peter Drucker
 
                  
                
                10 min read
“Email is a wonderful thing for people whose role in life is to be on top of things. But not for me; my role is to be on the bottom of things. What I...
 
                  
                
                10 min read
"Digital transformation is not about technology; it's about people." – George Westerman